Custom fields appear empty on reservation detail pages

Incident Report for Cheqroom

Resolved

This incident has been resolved.

Posted Sep 07, 2021 - 12:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 07, 2021 - 12:07 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 07, 2021 - 12:03 EDT

Investigating

Customers have reported custom fields appear empty on a reservation detail page. We are investigating this issue. There are no signs of data loss at this moment.

Posted Sep 07, 2021 - 11:53 EDT

This incident affected: Web application.